Precision in Every Opening. Excellence in Every Operation.

Hotel Opening Consulting.

XS Hospitality is your experienced partner in launching a successful hotel.

We work alongside ownership and management teams to guide every phase of the opening process, from pre-opening planning through day-one opening. We ensure a seamless transition from construction to operations so your hotel is ready to welcome its first guests.

Our approach is both structured and hands-on, ensuring alignment across stakeholders, clarity in execution, and momentum at every stage. From operational framework and the guest experience to commercial readiness, we help lay the groundwork for a successful debut and long-term performance.

Hotel Opening Project Management

Opening a hotel requires careful coordination across timelines, partners, and disciplines. XS Hospitality brings a structured, detail-oriented approach, providing oversight, visibility and accountability to the process, keeping your project on track, on budget, and aligned with your opening performance goals.

Project Planning & Critical Path Management

Develop comprehensive project plans covering all pre-opening phases

Build and manage detailed task lists and critical path timelines

Monitor progress through regular reporting and on-site visits as needed

Budget Preparation & Oversight

Support budget development across pre-opening activities

Track expenses and provide ongoing financial reporting to maintain control and transparency

Vendor & Supplier Coordination

Assist in sourcing and managing vendors, purchasing agents, and suppliers

Ensure alignment on quality, timelines, and brand expectations across all partners

Cross-Functional Team Coordination

Serve as a central liaison between ownership, construction, and management teams

Partner closely with design and construction teams to track progress and forecast opening date

Coordinate with brand, commercial, and marketing teams to ensure operational readiness

Renovation Project Management

Support Budget development and scope

Develop timelines and schedules.

Track expenses as needed for budget management

Punchlist oversight to ensure an exceptional product is delivered.

Operations Set Up & Training

Exceptional openings go beyond how a hotel looks, they’re defined by how it performs. We build the operational foundation that prepares teams, refines systems, and establishes the standards that drive consistent guest experiences and revenue from the moment doors open.

Standard Operating Procedures (SOPs)

Develop and implement SOPs across all departments

Establish clear standards to support consistency, efficiency, and service quality

Operational Systems & Technology

Recommend and support implementation of PMS, reservation systems, and key technologies

Ensure systems are aligned with the specific needs and positioning of the property and set up in time for opening

Brand/Franchise Standards Implementation

Ensure all operational practices align with brand requirements

Translate brand standards into practical, day-to-day execution for on-property teams

Staffing & Team Development

Support recruiting, hiring, and onboarding of key roles

Training Planning & Execution

Build comprehensive training schedules across departments

Oversee training delivery to ensure readiness and consistency across teams

Hotel Dispositions
& Brand Transitions

Ownership changes and brand transitions are complex and time-sensitive. We align ownership, operators, and brand teams to ensure operational continuity and protect the guest experience. From flag changes to full repositioning, we bring structure and flexibility to minimize disruption and set a clear path forward.

Transition Planning & Timeline Management

Develop detailed transition plans with clear milestones and accountability

Oversee timelines to ensure seamless execution with minimal operational disruption

Ownership & Stakeholder Coordination

Serve as a central point of coordination between ownership groups, operators, and brand partners

Align expectations, communication, and decision-making across all parties

Brand Conversion Execution

Manage the transition from one brand standard to another, ensuring full compliance

Coordinate updates across systems, signage, collateral, and guest-facing touchpoints

Operational Continuity

Identify risks early and implement solutions to avoid service disruption

Team Communication & Change Management

Support on-property teams through transition with clear communication and guidance

Provide training and resources to ensure alignment with new brand or operational direction

Repositioning & Performance Readiness

Align operations, service delivery, and commercial strategy with the new positioning

Prepare the property to re-enter the market with clarity, consistency, and confidence